What We Collect and Why We Hold It
When you open an account, we collect the details you provide: name, contact information, and the payment method you use — whether that is bKash, Nagad or Rocket. We record transaction references linked to your wallet so we can verify deposits and process withdrawals accurately. We
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also collect device and session data automatically when you load the platform, including your IP address, browser type and the pages you visit. This helps us keep the account environment stable and detect unusual activity. We do not sell your personal data to third parties. Data
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shared with payment processors — such as the mobile wallet services you use — is limited to what those processors need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by
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applicable rules. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Availability of these rights depends on your local law and the
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eligible region from which you access this service. To make any data request, contact our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.